Why are route network changes being considered?
The Transit Route Review will assess how transit services and the route network should change in the near term to reduce travel time, provide better connections to destinations, and set up the transit system to support long-term growth.
How were the three route network options developed?
Each of the route network options serves customers in different ways. The study team has used ridership data, travel patterns, information from prior transit studies, the first round of public consultation and rider surveys, to inform the network alternatives. Each network has a different emphasis and can be viewed on the interactive map.
Do I need to choose one of the three route network options?
No. You can provide input on each of the network options. All feedback will help inform the review process.
Why was the consultation delayed?
The consultation timeline was impacted by the COVID-19 pandemic and the restrictions on holding public meetings. To protect the health and safety of the community and staff, a pause was required to adjust to the interim bus service and plan for a safe relaunch of the consultation.
How can I provide feedback during the consultation process?
Fill out the survey available online. Paper copies are available at the Transit Terminal.
Add pins and comments to the online interactive maps of route options.
Join an online Town Hall featuring a presentation and question and answer session.
Email the Study Team at email@example.com.
How can I ask a question or get assistance during the consultation process?
If you have a question or would like assistance with any of the information, you can call the Public Consultation Hotline weekdays from 8:30 a.m. to 4:30 p.m. at 705-933-4756.
What is Transit on Demand and is it included in the study?
Transit on Demand operates like Uber, where customers ride share using City buses and vans on request instead of on a fixed schedule or route. As part of the study, Transit services will be reviewed to see how on demand could be used effectively and efficiently within the City’s transit route network options. The survey includes an opportunity to provide feedback on Transit on Demand.
How will the new route network be chosen?
The route network recommendations will be approved by Council. The implementation of any changes is subject to approval of the final route network recommendations and any associated funding by Council. Recommendations to Council are planned for Spring 2021 and will include a recommended timeline for implementing the changes.
What is the next phase of the Transit Study?
Following recommendations from the transit route review, the study will develop a Long-Term Growth strategy to modernize transit over the next 30 years and accommodate future growth of the community. The study will include a redesign and/or relocation option for the Downtown Bus Terminal that support the new route network. The study also includes an Accessible Services Review, currently paused due to the COVID-19 pandemic.
Has IBI participated in other Transit Studies before?
Yes. IBI Group has successfully conducted in-depth studies of various public transit modes including bus, light rail transit (LRT), bus rapid transit (BRT).