Introducing Outlook: Migration from GroupWise

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The transition of our email service to Microsoft Outlook from Novell GroupWise is underway! The changeover to Outlook will be scheduled to take place within the next couple of months for the City of Peterborough, Peterborough Police Service, Peterborough and the Kawarthas Economic Development, Peterborough Utilities Group, and Peterborough Housing Corp.

All your inboxes, archived emails and calendar information will be transferred over to Outlook. You don’t need to pull any of that information out of GroupWise – it’ll automatically be moved to Outlook.

We’ll let you know as soon as the date for the changeover is set.


Microsoft Outlook

The transition of our email service to Microsoft Outlook from Novell GroupWise is underway! The changeover to Outlook will be scheduled to take place within the next couple of months for the City of Peterborough, Peterborough Police Service, Peterborough and the Kawarthas Economic Development, Peterborough Utilities Group, and Peterborough Housing Corp.

All your inboxes, archived emails and calendar information will be transferred over to Outlook. You don’t need to pull any of that information out of GroupWise – it’ll automatically be moved to Outlook.

We’ll let you know as soon as the date for the changeover is set.


Microsoft Outlook, which is part of the Office 365 suite of programs, will provide all the same abilities that you’re used to today and open new capabilities to enhance how we share information and work with each other.

Before the changeover, you can watch some short online videos and see point-by-point directions on how to use the functions in Outlook.

You’ll see all the functions that you’re used to as well as a few differences, such as we’re used to doing a “Busy Search” when scheduling appointments in GroupWise while it’s called “Scheduling Assistant” in Outlook.

We’ll be providing more training resources, including quick tips and highlights of differences between GroupWise and Outlook, as we get closer to the changeover. We'll also be providing support and guidance for users. Keep coming back to this hub for updated information and resources. Check out the FAQs on the right side of the project page and add questions in the tool below to help us provide the information that you want.

Email is one of the main ways that we communicate and collaborate both internally and externally. Our inboxes are vital sources of information and links to the people that we work with. The associated calendar helps keep our days organized. A lot of planning and consideration has gone into this transition. We look forward to rolling out Outlook to our organizations. Thank you for working with us through this transition.

Please share any questions you may have about the transition to Outlook from GroupWise. We'll try to answer your questions here and we'll add common questions to the Frequently Asked Questions tool that's on the right side of this project page.

Share your questions on our move to Outlook

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    Will shared (divisional) email accounts retain their archives? And, will these accounts/archive still be accessible by proxy to multiple users? E.g. Pubworks@peterborough.ca fleet@ peterborough.ca

    dauger asked 14 days ago

    Archives for shared emails accounts, such as general accounts for divisions, will be moved over to Outlook. The "owner" of the account, whoever is identified as the primary administrator of that account, will be the only person with access initially after the migration to Outlook. The owner will need to re-share proxy rights access to the account after the migration.